Why is my completed training missing from my USI transcript?
A missing entry may reflect reporting timing or an error that the RTO needs to correct.
What might explain a missing result?
USI transcripts show reported nationally recognised training from 2015. Reporting delays or errors can affect what appears. A missing entry alone does not prove why the record is incomplete.
Who can help correct it?
Contact the RTO that delivered the training with unit codes and completion evidence. Ask about its reporting and correction process. Keep the response and check again when advised rather than assuming another provider can alter the record.
What should you compare?
- Completion evidence
- Unit codes
- Reporting timing
What remains unconfirmed?
A missing entry alone does not explain what went wrong.
What can you do next?
Contact the delivering RTO with the unit codes and completion evidence.